WHO WE ARE
About Tick Travel
Over a decade of crafting seamless, unforgettable journeys across East Africa and beyond, built on trust, driven by passion.
Our Story
Tick Travel Limited is a leading travel agency dedicated to delivering solutions across East Africa. With a steadfast commitment to providing "Service Beyond Expectation," the company has established itself as a trusted partner for travelers seeking convenience, reliability, and personalized solutions.
Strategically operates in the vibrant commercial hub of Kampala, Uganda, while maintaining a robust regional presence with fully operational offices in Kenya, Somalia, and Burundi. We serve a diverse customer base include individual travelers, families, corporates, and organizations to ensure every journey is tailored to meet specific needs.
Tick Travel Limited is more than just a travel agency. It is a partner in creating unforgettable experiences, equipped to handle all aspects of travel planning with precision and care.
10+
Years
5K+
Clients
4
Countries
EST.
2010
Kampala, Uganda
Mission, Vision & Values
Mission Statement
To deliver unparalleled travel services that ensure client satisfaction by catering to their unique travel needs — every trip, every time.
Vision Statement
To be the leading travel agency in East Africa, known for exceptional service quality, innovative solutions, and unmatched client care.
CORE VALUES
Customer Satisfaction
We put our clients first, ensuring every travel detail is carefully handled to match their specific budget and vision.
Professionalism
Our team adheres to the absolute highest ethical and industry standards in every relationship and itinerary we build.
Innovation
We leverage tech solutions and fresh partnerships to offer cutting-edge luxury, leisure, and commercial travel options.
Company History
Tick Travel Limited came into existence in 2010 with the vision of transforming the travel experience. From humble beginnings as a local agency in Kampala, the company quickly gained recognition for dedication to high-quality, personalized travel services.
Through continuous innovation and adaptation to industry changes, Tick Travel Limited has become a trusted name — not just in Uganda, but across East Africa. The company remains steadfast in its mission to redefine travel services through innovative solutions and exceptional customer care.
Founded in Kampala, Uganda, aiming to deliver personalized, reliable travel options locally.
Secured registration with TUGATA, reinforcing operational transparency and strict global industry benchmarks.
Achieved IATA accreditation, gaining system authorization and demonstrating a commitment to compliance with global standards.
Expanded outward footprint with strategically aligned branded network branches in Somalia,Kenya, and Burundi.
Implementation modern systems and Digital Presence to ensure flawless 24/7 client booking management.
Our Team
Tick Travel Limited operates with a dedicated team of travel experts and support staff, comprising seasoned professionals with extensive experience in the travel industry.
Managing Director
Strategic Leadership & Oversight
Operations Manager
Daily Logistics & Reservations
Travel Consultants
Ticketing & Customer Relations
Finance & Admin
Accounts & Corporate Support
CSR
Corporate Social Responsibility
Tick Travel Limited actively contributes to the community by promoting sustainable tourism practices. The company partners with local guides and conservation organizations to ensure responsible tourism that benefits both travelers and local communities.
We believe in giving back and preserving East African's extraordinary wildlife, landscapes, and cultural heritage for generations to come.
